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Foiling Freaks Policies

Policies

This page covers all Foiling Freaks policies. Some topics link to dedicated policy pages.

Privacy Policy - GDPR Compliant

Effective Date: January 31, 2026

General Information

Foiling Freaks values the privacy of our visitors and customers and takes reasonable precautions to safeguard the information we collect from unauthorized use. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have.

We do not rent, sell, or share your personal information with third parties for marketing purposes. We do not sell personal information. We only share information as needed to process orders, take payment, fulfill shipments, and provide the services you request.

In cases involving suspected fraud, abuse, or unlawful activity, information may be shared with appropriate authorities, payment processors, banks, shipping carriers, or service providers as reasonably necessary.

Contact Information

For privacy questions or requests, use the Contact link on any Foiling Freaks page.

What Information Do We Collect?

We collect information in several places on the Foiling Freaks website, including the contact form, newsletter signup form, and during order checkout and processing.

Information you may provide to us includes:

  • Name, email address, general location (contact forms and newsletter signup).
  • Order information such as billing/shipping name and address, email address, and phone number (when provided).
  • Order details such as items purchased and order history.
  • Messages and information you submit through forms or customer support requests.

Payment information:

  • Payment card numbers and security codes are processed by third-party payment processors at the time of purchase. Foiling Freaks does not store nor has access to full payment card numbers or security codes.

Automatically collected information (cookies and basic analytics):

Like most websites, we may use cookies and similar technologies to support core site functions, improve usability, and compile aggregate non-personal information (for example, approximate location or general browsing behavior). Cookie information is not intended to identify you personally.

Newsletter Double Opt-In

Foiling Freaks uses a double opt-in process for newsletter subscriptions. This means that when you request to join the newsletter, we send a confirmation email asking you to verify your address.

You may unsubscribe at any time using the unsubscribe link in any newsletter email or from the newsletter page.

Why Do We Collect This Information?

We collect information to provide the services you request and to operate the website effectively. This includes:

  • Responding to your contact requests and providing customer support.
  • Processing orders, verifying payments, preventing fraud, and providing receipts/order confirmations.
  • Shipping and fulfilling products through our fulfillment partners and shipping carriers.
  • Sending newsletter confirmation emails and newsletters only to verified subscribers.
  • Improving website performance, usability, and security.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including:

  • The right to be informed about how your data is used.
  • The right of access to request what information we hold about you.
  • The right to rectification to correct inaccurate information.
  • The right to erasure to request deletion of your personal information where applicable.
  • The right to restrict or object to certain processing.
  • The right to data portability where applicable.
  • The right to withdraw consent for newsletter emails by unsubscribing.

To make a request, use the Contact link on any page. We may need to verify your identity before completing certain requests.

How Is Your Information Protected?

We use reasonable security measures to protect your information. These measures may include encryption for data in transit (such as HTTPS/SSL), access controls, and security monitoring. No method of transmission or storage is 100% secure, but we work to protect your information using practical safeguards.

Who Has Access To My Information?

Access to personal information is limited to Foiling Freaks personnel and service providers who need it to perform business functions such as customer support, order processing, fulfillment, and site operations.

We share only the information needed to complete your transaction and deliver products. This may include sharing relevant order details with:

  • Payment processors (to process your payment and help prevent fraud).
  • Order fulfillment and shipping platforms (to manufacture/pack/ship your order).
  • Shipping carriers (to deliver your order and provide tracking).

We may also disclose information if required by law or valid legal process, or to protect rights, property, or safety, or to address fraud or security issues.

Can I Correct Or Remove Information?

You may request corrections to inaccurate information or request deletion where applicable. Please note that removing certain information (such as order details needed for receipts, tax records, fraud prevention, or fulfillment) may limit our ability to provide services you requested or meet legal/operational requirements.

Newsletter subscribers can unsubscribe at any time using the unsubscribe link included in every newsletter email or from the newsletter signup page.

Can I Opt Out Of Having Information Collected?

You can configure your browser to block or delete cookies. Disabling cookies may impact some website functionality, including shopping cart and checkout features.

You can also opt out of newsletter emails at any time using the unsubscribe link in each email or from the newsletter signup page.

Notice Of Changes To This Privacy Policy

We reserve the right to update this Privacy Policy. If changes occur, we will post the updated policy on our website with a revised effective date. Where reasonable and appropriate, we may also provide additional notice of material changes.

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Return and Warranty Policy

Full details are on the dedicated Returns/Warranty page: Return and Warranty Policy

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Americans with Disabilities Act (ADA) Statement

We are here to help.

Our goal is to make the Foiling Freaks website and our products as accessible as possible. We aim to follow accessibility best practices with readable text, clear navigation, and structured page content designed to be compatible with assistive technologies.

We work to avoid relying on text embedded inside images for essential information. When we publish media or visual content that contains important details, we strive to provide supporting text so the information is available to all visitors.

Many of our offerings are digital and provided in common, widely supported formats (such as standard web pages and downloadable files) so the tools you normally use-screen readers, browser zoom features, and accessibility settings- can be used with our content.

If you need assistance using the site or accessing information, we can help. If you are aware of any specific accessibility issue on our website or with a product or page, please let us know so we can address it.

Report an accessibility issue

Contact us to report an accessibility concern. Please include the page URL and a brief description of the issue so we can reproduce it and assist you.

Need special assistance?

If you need special assistance, contact us and we will do our best to help.

Contact Information

Click the Contact link on any web page to request assistance.

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Disclaimers

The Foiling Freaks website provides general information, images, and content related to hydrofoil board sports and associated activities. By using this website, you acknowledge and agree to the disclaimers below.

Not Professional Instruction

Foiling Freaks content is for general informational and entertainment purposes only. It is not a substitute for professional instruction, coaching, or safety training. Techniques, skills, gear setups, conditions, and procedures shown or discussed on this website may not be appropriate for your experience level, equipment, or local conditions.

Assumption of Risk

Hydrofoil board sports and related water sports involve inherent and significant risks, including serious injury, permanent disability, paralysis, drowning, and death. Risks may include (but are not limited to) collisions with equipment, other people, obstacles, or watercraft; falls; impacts with hydrofoils, boards, wings, kites, tow ropes, handles, or boats; entanglement; changing water and weather conditions; strong currents; cold water exposure; fatigue; equipment failure, and the actions of other participants.

You voluntarily assume all risks associated with participating in hydrofoil board sports or attempting any activity depicted or described on this website. You are solely responsible for your decisions, actions, and safety.

Use at Your Own Risk

Any attempt to replicate, imitate, or perform activities shown on the Foiling Freaks website is done entirely at your own risk. Content may show advanced maneuvers, higher-risk conditions, or non-beginner situations. What appears easy on video or in photos may be hazardous in real life.

Safety Recommendations

You are responsible for taking appropriate safety precautions and exercising sound judgment. This includes:

  • Obtaining qualified instruction appropriate to your skill level and the discipline you are attempting.
  • Using proper protective equipment (for example, flotation, helmet, impact vest, wetsuit/drysuit as conditions require).
  • Inspecting and maintaining all equipment and using equipment appropriate for your body weight and ability.
  • Checking local laws, access rules, and waterway requirements.
  • Evaluating conditions such as wind, waves, current, visibility, water temperature, and traffic.
  • Never participating alone when conditions require a buddy or safety support.
  • Using a spotter and proper safety procedures for any tow-based activity.

No Guarantees of Accuracy or Completeness

While we aim to provide accurate and helpful information, Foiling Freaks makes no guarantees that content on this website is complete, current, or free of errors. Conditions, equipment, best practices, and safety standards may vary by location and may change over time. You should verify information independently before relying on it.

Equipment, Product, and Gear Information

Any discussion of equipment, products, gear, or techniques is general in nature. We do not guarantee the performance, suitability, or safety of any gear or setup. You are responsible for selecting and using equipment appropriate to your skill level and conditions, and for following manufacturer instructions and warnings.

Medical and Fitness Disclaimer

Foiling Freaks does not provide medical advice. Water sports can be physically demanding. Consult a physician or qualified professional before participating if you have any health concerns, medical conditions, or limitations.

Third-Party Links and Content

This website may link to third-party websites, services, or content. Foiling Freaks does not control or endorse third-party content and is not responsible for the accuracy, safety, legality, or availability of third-party content. materials or practices.

Limitation of Liability

To the fullest extent permitted by law, Foiling Freaks and its owners, contributors, and affiliates disclaim all liability for any loss, injury, claim, damage, or expense (including, without limitation, direct, indirect, incidental, consequential, special, or punitive damages) arising out of or related to:

  • Your access to or use of this website or any content on it.
  • Your participation in hydrofoil board sports or related activities.
  • Your attempt to replicate or follow any technique, maneuver, setup, or advice depicted or described on this website.
  • Equipment malfunction, improper use, or failure to follow manufacturer warnings.
  • Acts or omissions of other participants, boat operators, instructors, guides, or third parties.

Indemnification

To the fullest extent permitted by law, you agree to indemnify and hold harmless Foiling Freaks and its owners, contributors, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from or related to your use of the website or participation in any activity related to hydrofoil board sports.

Minors

This website is not directed to minors for participation guidance. If a minor accesses this website, a parent or legal guardian is responsible for supervision and for evaluating the appropriateness of any content. Minors should not participate in hydrofoil board sports without qualified instruction and adult supervision.

Local Rules, Laws, and Conditions

You are responsible for knowing and following all applicable laws, rules, regulations, and access requirements for your location. Conditions on the water can change rapidly. Always exercise caution and make conservative decisions.

Changes to This Disclaimer

Foiling Freaks may update these disclaimers from time to time. The version posted on the website is the current version and applies from the time it is published.

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User Policy

This User Policy explains the expectations for respectful participation and responsible use of community features, including (but not limited to) the newsletter, interactive maps (Foiling Pin Map), contributor articles, and member accounts for managing claimed page content.

Community Standards

Foiling Freaks is intended to be inclusive and welcoming across all foiling disciplines and experience levels. We expect respectful communication and responsible participation.

  • Be respectful. No harassment, hate speech, threats, bullying, or discrimination.
  • No spam, flooding, repetitive promotion, or disruptive behavior.
  • Do not impersonate others or misrepresent your affiliation with any person or organization.
  • Do not post or submit illegal, defamatory, obscene, or harmful content.
  • Do not encourage unsafe or reckless behavior or post instructions intended to cause harm.

Newsletter Participation

Newsletter participation is optional and uses a double opt-in confirmation process. Do not submit or subscribe other people's email addresses without their permission. If we detect abuse or repeated unwanted subscriptions, we may block, remove, or restrict related addresses.

Foiling Pin Map Participation

The Foiling Pin Map is intended to let users share their general location for community visibility. For safety and privacy, do not place pins that reveal precise personal location. Pin locations are obfuscated to a general ~1km location.

  • Place pins at a general area (city/region), not at a home address or exact location.
  • Do not place pins for other people without their permission.
  • Do not use map features to stalk, harass, threaten, or target any individual or group.
  • Do not submit false or misleading pins intended to disrupt the map.

We may remove pins or restrict access if we believe a pin creates a safety risk, violates privacy, or is used for abuse.

User-submitted Content

As Foiling Freaks adds community features, users may be able to submit content such as comments, profiles, claimed page updates, listings, photos, links, or articles. When you submit content, you represent that you have the right to submit it and that it does not infringe the rights of others.

License to Display Submitted Content

If you submit content to Foiling Freaks, you grant Foiling Freaks a non-exclusive, worldwide, royalty-free license to host, display, reproduce, and distribute that content on the website and related services for the purpose of operating and promoting the site. You can request removal of your submitted content by contacting us, and we will review the request. Some content may be retained where necessary for security, legal, or operational purposes.

Claimed Pages and Account-based Editing

Foiling Freaks may allow individuals or organizations to claim pages (for example: creators, brands, shops, schools) and manage content via member logins. If you claim a page, you agree you have authority to represent that person or organization and that you will keep the information accurate and lawful.

  • Do not upload content that infringes copyrights, trademarks, or other rights.
  • Do not use claimed pages to mislead users, scam users, or route users to malicious content.
  • We may verify ownership and may revoke or reassign access if ownership cannot be confirmed.

Prohibited Technical Use

You may not attempt to interfere with the website or access it in unauthorized ways.

  • No hacking, malware, denial-of-service, or attempts to bypass security controls.
  • No scraping or automated access that degrades site performance or violates posted usage terms.
  • No attempts to access private systems, data, or accounts without authorization.

Enforcement

We may remove content, restrict features, block access, or suspend/terminate future accounts if we believe a user has violated these policies or created risk to others or to the website. We may cooperate with law enforcement or respond to valid legal requests where required.

Reporting Issues

If you see content or behavior that violates these policies, use the Contact link to report it. Provide relevant URLs and a brief description of the issue.

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Terms of Service

These Terms of Service govern your use of the Foiling Freaks website and any services, features, or purchases made through it. By accessing or using the site, you agree to these terms.

Relationship to Other Policies

These Terms work together with our other posted policies. Where applicable, the following pages are incorporated by reference:

Eligibility

You must be able to form a legally binding agreement to use this site. If you are using the site on behalf of an organization, you represent that you have authority to bind that organization to these terms.

Site Content and Changes

Foiling Freaks may update, modify, or discontinue any part of the website at any time. Content may change without notice, including community features, product offerings, and pricing (subject to order confirmation at checkout).

Purchases, Payments, and Order Processing

If you purchase products through our store, you agree to provide accurate checkout information. Payments are processed by third-party payment processors. We do not store full payment card details. Orders may be declined, canceled, or held for review where fraud prevention or legal compliance requires it.

Fulfillment and Shipping Partners

Some products are fulfilled by third-party providers and shipped through carriers. To fulfill your order, necessary information (such as name, shipping address, email, and order details) is shared with payment processors and fulfillment/shipping partners. This sharing is limited to what is needed to complete the transaction and deliver the order.

Returns, Refunds, and Warranty Terms

Return, refund, and warranty rules vary by product category and are described on the dedicated Return and Warranty Policy page at /htm/returnpolicy.htm.

Safety and Liability

Hydrofoil board sports involve significant inherent risk. Our safety-related limitations, assumption-of-risk language, limitation of liability, and indemnification terms are provided in the Disclaimers section above and apply to your use of the site and any reliance on site content.

Intellectual Property

Foiling Freaks branding, logos, original site content, and design elements are protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from Foiling Freaks content without permission, except as allowed by applicable law.

Third-party Links

The site may link to third-party websites or services. Foiling Freaks does not control third-party content and is not responsible for third-party practices. Use third-party services at your own discretion.

Termination

We may restrict or terminate access to the site (and future account features) if we believe you violated these Terms or our policies, or if your use creates risk to others or to the website.

Governing Law

These Terms are governed by the laws of the United States and the State of Washington, without regard to conflict of law principles, except where local law requires otherwise.

Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised effective date. Continued use of the site after changes are posted means you accept the updated Terms.

Contact

If you have questions about these Terms or the User Policy, use the Contact link.

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LLM Terms

Full details are on the dedicated LLM Terms page: LLM Usage Terms

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